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Credit & Collection Representative

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Date: 18-Jan-2022

Location: NY, US

Company: Purolator

Open up to the Possibilities!


Working at Purolator International, Inc. is more than a job.  It's an opportunity to be part of a winning team and to contribute to the success of our growing company.  Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective shipping to, from and within Canada for more than 210 countries and territories worldwide.  We are the leading provider of cross-border logistics between the United States and Canada.  This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Purolator International is rapidly expanding throughout the United States and seeking talented individuals to join our team.  Are you open to the possibilities?

 

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation. If you have questions, please feel free to ask during your interview.

 

Shift: Monday – Friday, 8:30 am – 5:00 pm, 1 hour lunch

 

Location: Ideally this position is placed in our Jericho NY office headquarters.

 

Overview

The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms in order to facilitate the collection of outstanding balances.  This function requires use of an ERP system and knowledge of freight invoicing.

 

In Order To Be Considered

  • Minimum Associates Degree in a business related concentration or equivalent work experience
  • 5+ years of collections experience
  • Must have proficient computer skills, including: MS Excel, Access, Word and Internet Explorer.
  • Microsoft Excel skills; must have comprehensive experience with Pivot Tables and VLOOKUP.

 

Job Functions

  • Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers’ AR balances within contractual terms.
  • Contact delinquent customers to diagnose reasons for non-payment. 
  • Ensure customers/freight auditors are receiving invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner.
  • Answer and/or direct customer invoice inquiries.
  • Generate and send customer statements by downloading invoice information from AR systems and importing into an excel format so that data can be manipulated to customer needs. 
  • Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts.  Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account.
  • Carry out other duties as appropriate and as assigned by their manager.

 

Experience and Requirements

  • Minimum Associates Degree in a business related concentration or equivalent work experience.
  • 5+ years of collections experience
  • Must have proficient computer skills, including: MS Excel, Access, Word and Internet Explorer.
  • Compliance of use of our reporting system – notes and follow up actions must be recorded in shared database.
  • Freight forwarding experience a plus.
  • Project Management experience a plus. 
  • Microsoft Excel skills; must have comprehensive experience with Pivot Tables and VLOOKUP.
  • Excellent organizational and interpersonal skills with ability to multi-task and work in a fast-paced work environment required.  
  • Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies.
  • Collaborative team member
  • Clear communicator
  • Adaptive

 

POSTING DETAILS

Posting Number: 53080   
Hours of Work: 8:30 am to 5:00 pm  
Job Code: 909  
Location: HQ Two Jericho Plaza, Suite 204  
Reports to: Collections/Cash Application Supervisor   
Working Conditions: Office Environment  

 

Purolator International, Inc. provides a competitive benefits package to employees and their families, including:

  • Medical, Dental, Vision, Prescription Drugs (80%+ paid by Employer)
  • 401k with up to 6% Employer Company Match
  • Employer Funded Life Insurance
  • Annual Bonus Incentive Plan
  • Disability/Income Protection
  • Tuition Assistance
  • Employer Funded Health Savings Account (H.S.A)
  • Paid Time Off (Total of 29 days)

Purolator International is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

 

Purolator International, Inc. is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

 

Purolator International depends on our communities for public and business services that are critical to our success. We strive to always give back to the communities we belong to. A key component of the Purolator International’s culture is making valuable and charitable contributions as a company, regionally and as individuals. 

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to www.purolatorinternational.com.


Job Segment: Credit, Accounts Receivable, Database, ERP, Collections, Finance, Technology