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Operations Support Specialist

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Date: 03-Aug-2022

Location: Eagan, MN, US

Company: Purolator

Open up to the Possibilities!

Working at Purolator International, Inc. is more than a job.  It's an opportunity to be part of a winning team and to contribute to the success of our growing company.  Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective shipping to, from and within Canada for more than 210 countries and territories worldwide.  We are the leading provider of cross-border logistics between the United States and Canada.  This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Purolator International is rapidly expanding throughout the United States and seeking talented individuals to join our team.  Are you open to the possibilities?


Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation. If you have questions, please feel free to ask during your interview.


SHIFT:  2:00 am – 10:30 pm EST, Monday - Friday


The Operations Support Specialist will be overseeing the operation and the warehouse personnel within the Eagan, MN facility.  This role is responsible for directing operations, processing freight on the floor as needed, and shipment entries into our ERP system. 


This position will also work with brokers to ensure shipment moving in timely fashion.  


This position will be working autonomously as the Operations Manager is not local and works out of another branch.  Therefore, a problem solving mindset is required, and experience problem solving independently.   



  • 2+ years’ experience leading/supervising a team
  • 2+ years’ Transportation or freight forwarding experience
  • Experience with software applications
  • Must be computer literate and able to process shipments into enterprise system
  • Proven ability to handle multiple issues, determine an effective solution, while meeting the customer service expectations
  • This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that may weigh up to 70 lbs
  • Must be able to work in varying temperature conditions during the seasons
  • Flexibility for occasional shift change during peak season


Day to Day Job Functions:

Freight Processing

  • Directing operations and service of the branch
  • Receiving, weighing, measuring, scanning, labeling, and shipping while adhering to all Safety and Security regulations
  • Affixing labels to the packages
  • Scanning boxes from inbound staging area
  • Preparation of Bill of Ladings



  • Print customs paperwork from the broker, confirm brokers received, accepted by customs and make sure customs paperwork in order for the day
  • Review strip sheet to prep work for inbound freight
  • Print out Customer Commercial Invoices, apply PARS, email individual brokers, review PARS and confirm clear
  • Monitor Beacon (ERP system) to manage inbound shipment board
  • Assist Billing with finalization of HAWBS (validating dims, confirm bill to account, ensure auto calculation, MAWB finalization)
  • Data entry inbound shipments into Beacon



Facility Management

  • Orient new staff members to the organization and department policies and procedures; review his/her position responsibilities and expectations of performance
  • Work with Manager to establish work goals, objectives and standards to be achieved by team
  • Safety, upkeep, opening and closing, security, inspections etc.
  • Make sure all of the equipment is up and running
  • Sign for vendor packages as they arrive throughout the day
  • Cross train in other warehouse positions as needed
  • Complete Health & Safety compliance training's as required
  • Carry out other duties as appropriate and as assigned by his/her Manager


Education and/ or Work Experience Requirements:

  • 2+ years’ experience leading/supervising a team
  • 2+ years’ Transportation or freight forwarding experience
  • High School Degree or GED preferred




Posting Number: 57205   
Hours of Work: 14:00- 22:00 30 min lunch  
Job Code: 904  
Location: MSP 940 Aldrin Drive, Suite 104  
Reports to: District Service Quality Manager   
Working Conditions: Warehouse Environment  


Purolator International, Inc. provides a competitive benefits package to employees and their families, including:

  • Medical, Dental, Vision, Prescription Drugs (80%+ paid by Employer)
  • 401k with up to 6% Employer Company Match
  • Employer Funded Life Insurance
  • Annual Bonus Incentive Plan
  • Disability/Income Protection
  • Tuition Assistance
  • Employer Funded Health Savings Account (H.S.A)
  • Paid Time Off (Total of 29 days)

Purolator International is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.


Purolator International, Inc. is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.


Purolator International depends on our communities for public and business services that are critical to our success. We strive to always give back to the communities we belong to. A key component of the Purolator International’s culture is making valuable and charitable contributions as a company, regionally and as individuals. 

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

Nearest Major Market: Minneapolis

Job Segment: Operations Manager, ERP, Data Entry, Testing, Operations, Technology, Administrative