Warehouse Support Representative II

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Date: 25 Jun 2026

Location: Itasca, IL, US, 60143

Company: Purolator

Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada’s largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. 

 

When we say we’re the best, we’re not just tooting our own horn. We’re incredibly proud of the many awards  we’ve won for shipping to, from, and within Canada.

 

Purolator International provides a “Best in Class” Total Rewards package to employees and their families.

 

  •      Medical & Prescription Drugs (80%+ premium paid by Employer)
  •      Employer Funded Health Savings Account (H.S.A)
  •      Dental and Vision plans
  •      Employer funded Short/Long Term Disability & Life Insurance 
  •      Accident, Hospital & Critical Illness Plans 
  •      Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
  •      Annual Bonus Incentive Plan
  •      Paid Time Off Including: 10 Vacation Days, 7 Sick Days, 4 Personal Days
  •      Paid Holidays
  •      100% Paid Extended Parental/Maternity Leave Program
  •      100% subsidized pay Military/Reserves Leave Program
  •      Tuition Assistance
  •      Wellness Program
  •      Identify Theft Protection Discount Program
  •      Pet Insurance Discount Program

 

We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.
 

Description

The Warehouse Support Rep II is a leadership role within the warehouse and the primary function is to support the Supervisor and support the warehouse operations for our Itasca, IL facility.  This position will also need to provide relief in any absence within the operation and employees.

 

Schedule

Monday – Friday, 3:00 pm – 11:30 pm CST, 30 min lunch, 40 hours per week 

Responsibilities

Daily functions may consist of one or all the following:

  • Lead operations by ensuring freight being processed correctly, operation staffed appropriately and audit pieces for accuracy
  • Process freight on the floor as needed: loading & unloading trailers
  • Administrative Processing:
  • Create routing sheet within Beacon (ERP system) so operations is aware of what customers and which trucks will be processed
  • Set up the first truck for departure; involves paperwork preparation
  • Create labels as needed for specific customers
  • Create report itemizing piece count for the day, weight of line hauls, numbers of skids, etc.; ensure Induction and Branch ops reports are complete
  • Check TSD exception report to ensure no local trucks listed under the exceptions
  • Customs CCI and PARS process scanning and email
  • Beacon data entry
  • Train new hires and lead cross training between warehouse & office processing
  • Communication with internal departments (i.e., District Quality Service Managers & Customer Support) to ensure accurate freight processing, product track & trace, updates on issues, guidance on decision making with customers
  • Communicate with drivers & carriers to schedule pick-ups; on an as needed basis
  • Carry out other duties as appropriate and as assigned by his/her manager

Work Experience Requirements

  • Minimum 2 years of warehouse operations & freight processing experience
  • Forklift experience
  • Knowledge of ERP systems
  • Microsoft Office (Excel & Word)
  • Takes full ownership of responsibilities and follows through on commitments 
  • Demonstrates a strong sense of urgency and responds quickly in time‑sensitive situations 
  • Holds themselves accountable for accuracy, quality, and results 
  • Collaborates effectively and contributes positively to a team‑focused environment 
  • Ability to be productive in a considerably independent environment; guided by broad policies and general objectives
  • Ability to problem solve independently
  • Flexibility for occasional shift change during peak season
  • This is a physical, fast-paced position that involves continual lifting, lowering, and sliding packages that typically weigh 25-35 lbs. and may weigh up to 70 lbs.
  • Must be able to work in varying temperature conditions during the seasons

 

Working Conditions

Working conditions under which the job is performed include, but are not limited to concentrated visual or auditory attention, repetitive movements (i.e. labeling, scanning), standing for extended periods of time, heavy physical effort (i.e. lifting, pushing, pulling), walking, bending, working in various temperature conditions 

Education

Skills

Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

 

Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov.   

 

Any offer of employment is contingent upon the results of the Company’s lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
 


Nearest Major Market: Chicago
Job Segment: Logistics, ERP, Social Media, Data Entry, Supply Chain, Operations, Technology, Marketing, Administrative

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