Mission Critical Specialist

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Date: 2 Jan 2025

Location: Jericho, NY, US, 11753

Company: Purolator

 

Working at Purolator International is more than a job.  It's an opportunity to be part of a winning team and to contribute to the success of our growing company.  Purolator International is a leading U.S.  based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada’s largest leading integrated freight, package, and logistics solutions provider.  You can learn more about us on YouTube and LinkedIn

 

When we say we’re the best, we’re not just tooting our own horn. We’re incredibly proud of the many awards we’ve won for shipping to, from, and within Canada.

 

Purolator International provides a “Best in Class” Total Rewards package to employees and their families.

  • Medical, Dental, Vision, Prescription Drugs (80%+ paid by Employer)
  • Employer funded Short/Long Term Disability & Life Insurance
  • Accident, Hospital & Critical Illness Plans
  • Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
  • Annual Bonus Incentive Plan
  • Employer Funded Health Savings Account (H.S.A)
  • Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days
  • Paid Holidays
  • 100% Paid Extended Parental/Maternity Leave Program
  • 100% Paid Military/Reserves Leave Program
  • Tuition Assistance
  • Wellness Program
  • Identify Theft Protection Discount Program
  • Pet Insurance Discount Program

 

We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc.

Description

The primary responsibility of this role is to provide coordination, oversight, solution building, and quotations for domestic US, domestic Canadian, and international airfreight including shipment and document preparation, booking, coordination of customs clearance, and pick-up and delivery. This role will also require strong customer service skill sets with client updates and follow ups.  

This is a fully remote position, and we welcome candidates based anywhere within the United States

Responsibilities

  • Coordinate domestic and/or international shipments based on client requirements, via phone and email.
  • Coordination with agents, carriers, and brokers to procure scheduling and rates, as well as administration of these activities.
  • Routing of shipments and preparation of pre-alert documentation
  • Booking of all air and ground shipments with appropriate agent/carrier
  • Coordinates pick-up and delivery of shipments with shipper/consignee.
  • Enters all shipments and related information into the applicable TMS as required in a timely manner ensuring milestones are available in real-time.
  • Follow up on all shipments to ensure customer commitments are met.
  • React to any delays to keep shipments moving.
  • Update clients of changes in status.
  • Develop quotations and routing for air freight including cargo airlines, passenger airlines, chartered aircraft.
  • Build and maintain relationships with customers, agents, and carriers. Prepare competitive and market-based solutions.
  • Follow with clients to gain feedback on quotations provided.

 

The schedule for this role is Monday to Friday 8:30am to 5:00pm.  

Experience

  • 3-years previous international air freight experience.
  • Previous experience working with Microsoft Outlook, Word/Excel.
  • Ability to multitask and adapt to change in a high stress environment.
  • Ability to work independently.

Education

Bachelor’s degree and/or a min of 3 years of position-related, logistics experience is required

 

To support laws for California, Washington and New York residents, the base pay range for this role is $56,072 - $67,987. Pay within this range varies by work location and may also depend on various factors such as job-related knowledge, and relevant skills and experience.

 

Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

 

Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

If you require an accommodation during the recruitment process, we will work with you to meet your needs.

 

Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program www.e-verify.gov.  

 

Any offer of employment is contingent upon a favorable background and reference checks.

 

POSTING DETAILS   
Requisition Number: 65980 
Job Code: 2957 
Reports to: Senior Manager Mission Critical U.S. 
Working Conditions: Office Environment 


Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Job Segment: Logistics, Social Media, Supply Chain, Supply, Operations, Marketing

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