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Warehouse Supervisor

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Date: 22-Jun-2022

Location: Memphis, TN, US

Company: Purolator


Open up to the Possibilities!


Working at Purolator International, Inc. is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective shipping to, from and within Canada for more than 210 countries and territories worldwide. We are the leading provider of cross-border logistics between the United States and Canada. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Purolator International is rapidly expanding throughout the United States and seeking talented individuals to join our team. Are you open to the possibilities?


Purolator International, Inc. provides a competitive benefits package to employees and their families, including:

  • Medical, Dental, Vision, Prescription Drugs (80%+ paid by Employer)
  • 401K with up to 6% Employer Company Match
  • Employer Funded Life Insurance
  • Annual Bonus Incentive Plan
  • Disability/Income Protection
  • Tuition Assistance
  • Employer Funded Health Savings Account (H.S.A)
  • Paid Time Off (Total of 21 days


Job Summary:

Responsible for starting up and maintaining an operating plan and providing his/her Manager with cost controls, productivity and customer service improvements by providing leadership and operational excellence within the warehouse of Purolator International. Responsible for starting up and maintaining an operating plan and providing his/her Manager with cost controls, productivity and customer service improvements by providing leadership and operational excellence within the warehouse of Purolator International.



Memphis, TN



Monday -  Friday 2:00pm -10:00pm


Working Conditions and Physical Conditions:

Working conditions under which the job is performed include, but are not limited to concentrated visual or auditory attention, repetitive movements (i.e. labeling, scanning, typing, data entry), standing for extended periods of time, sitting for extended periods of time, possible travel to local work and/or customer locations (advanced notice provided), heavy physical effort (i.e. lifting, pushing, pulling), walking, bending, working in various temperature conditions 


Essential Functions:

  • Directs and controls the operational activities in the facility
  • Direct Supervision and Leadership of the Warehouse Support Rep(s) within the facility
  • Build a high performing team through motivation, communication, and organization 
  • Ensure day-to-day operational flow by performing functions in conjunction with company’s KPI and metrics within the required timeframe
  • Responsible for accuracy of branch data entry
  • Set and implement objectives and strategies for the warehouse operations in tandem with his/her Manager in accordance with the company’s core purpose, values, direction and priorities
  • Maintain effective internal and external customer relations through direct communications with Client Relationship Representatives and customers
  • Supports prescribed training programs of employee relations, health and safety
  • Supports decisions on routing of customers shipments to improve service and lower costs
  • Operations Reporting Responsibilities
  • Overview of weekly production and employee hours broken down by function / done daily
  • Branch Customer Shipments on hand in building no data no processing number / manage and run daily
  • Safety Committee Meeting and Inspections/ Report hours and notes posted online monthly
  • Customer piece and weight averages
  • Induction Report – overview of each shipment that was processed daily at DTW
  • Special projects or other duties as identified by management


Non-Essential Functions:

  • Responsible for all facets of the facility.  Equipment, safety, maintenance, upkeep, opening and closing, security, inspections etc.
  • Interact with customers and Sales professional as an overlap in responsibilities in the branch and support decisions on changes to ensure customer satisfaction
  • Visit customers and 3rd party vendors to foster relationships to improve service
  • Orient new staff members to the organization and department policies and procedures; review his/her position responsibilities and expectations of performance
  • Work with Manager to establish work goals, objectives and standards to be achieved by team
  • Help cover the warehouse floor operation when volumes are high, or staff is off


Education and/ or Work Experience Requirements:

  • Minimum Associates degree or equivalent work experience
  • 2+ years Supervisor experience


Knowledge, Skills, and Abilities Requirements:

  • Exceptional organizational and communication skills
  • Ability to handle multiple tasks in a fast-paced, constantly changing environment
  • Superior decision making and problem-solving abilities
  • Strong planning and organizational abilities
  • Good oral and written communication skills
  • Proficient in MS Office
  • Must be computer literate and able to process shipments into enterprise system
  • Strong ability to learn new software applications
  • Understanding of basic Customs Clearance is preferred
  • Strong ability to persuade, motivate, and influence others
  • Flexibility for occasional shift change during peak season
  • This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that typically weigh 25-35 lbs. and may weigh up to 70 lbs.
  • Must be able to work in varying temperature conditions during the seasons


Other Skills to be Considered:

  • Ability to handle multiple tasks in a fast paced, constantly changing environment
  • Superior decision making and problem-solving abilities 
  • Strong planning and organizational abilities 
  • Good oral and written communication skills
  • Transportation on or freight forwarding experience a plus


Purolator International is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

Purolator International, Inc. is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Purolator International depends on our communities for public and business services that are critical to our success. We strive to always give back to the communities we belong to. A key component of the Purolator International’s culture is making valuable and charitable contributions as a company, regionally and as individuals. We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to

Nearest Major Market: Memphis

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