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Shipment Resolution Support Representative / Agent(e) à la résolution d'expédition

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Date: 08-Sep-2021

Location: Bracebridge, ON, CA

Company: Purolator

 

Posting Date:                                 
Posting Number:                          
Hours of Work:                            Monday - Friday 14:30-19:00 
Job Code:                                      252 
Location:                                      482 - Bracebridge 
Bargaining Unit:                          Yes
Reports to:                                   Regional Retail Manager 

 

Job Description

  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Processing damages, retapes and completion of documents
  • Tracing shipments for customers
  • Other duties (as assigned)

    Qualifications

  • Team Player
  • PC literate
  • Excellent organizational skills – ability to prioritize work and meet tight deadlines
  • Excellent interpersonal skills
  • Able to work independently
  • Must be able to lift 70lbs
  • Self motivated, enthusiastic, energetic, well groomed
  • Excellent communication skills both written and verbal
  • High level of attention to detail
  • Able to work within strict time deadlines
  • Able to work in a fast paced and demanding environment

     

     

    POSTING DETAILS
    Location:                    482 - Bracebridge  
    Working Conditions: Retail Center Environment 
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    Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

    We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to www.purolator.com.

    At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.


    Job Segment: Clerical, Administrative, Customer Service