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Operations Support Representative Temporary / Agent(e) de soutien aux opérations

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Date: 28-Nov-2021

Location: Burnaby, BC, CA

Company: Purolator

Operations Support Representative Temporary / Agent(e) de soutien aux opérations


Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.


Location: Burnaby


Hours of Work: 30hrs/week,


Shift Timings: Thursday- Monday -     Shifts will vary  Flexibility required

                         Saturday- Wednesday Shifts will vary  Flexibility required

                         Monday-Friday             Shifts will vary  Flexibility required

                         Monday to Friday, 12pm to 8:30pm, Saturday, 9am to 4pm


Wage: Starting $18.58/hr, $19.78/hr after 3 months. Top rate of $24.68/hr after 4 years.

Status: Temporary


Job Description

  • Customer Service
  • Loading, scanning, logging and calling resolution freight
  • Resolving problem shipments
  • Cash reconciliation including deposits, key control
  • Various paperwork, including (but not limited to), daily and monthly reports
  • Handling customer complaints and inquiries
  • Retail Uniform Policy Compliance
  • Up selling and Cross selling, attaining present goals
  • And, other duties as assigned by management


  • Team Player
  • PC literate
  • Excellent organizational skills – ability to prioritize work and meet tight deadlines
  • Excellent interpersonal skills
  • Able to work independently
  • Must be able to lift 70lbs
  • Self motivated, enthusiastic, energetic, well groomed
  • Excellent communication skills both written and verbal
  • High level of attention to detail
  • Able to work within strict time deadlines
  • Able to work in a fast paced and demanding environment

Job Segment: Operations Manager, Customer Service Representative, Operations, Customer Service