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Retail Store Supervisor / Superviseur(e), centre d'expédition

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Date: 21-Jan-2022

Location: Edmonton, AB, CA

Company: Purolator




Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Benefits Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts.

We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises. Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.

Apply today!


Job Details:


Location: Edmonton North Depot, 17718 114 Avenue


Working Hours: 37.5 Hours per week, full-time


Key Responsibilities:


  • Manage the day-to-day clerical operation
  • Maintain staffing schedules and levels to align with volumes and work flows
  • Responsible for hiring, training and talent development of their employees
  • Complete terminal/store audits to ensure compliance: service, scanning and procedures are accurately focused towards the customer experience
  • Ensure employees have the necessary tools, resources, supplies and technologies to be effective in their role
  • Responsible to ensure national store standards are being met locally
  • Manage customer experience, handle customer service inquiries in real-time as needed, including complaint and follow-up
  • Administrative duties as assigned, ie ordering supplies, time management
  • Liase with various departments and levels of management
  • Maintain confidentiality and professionalism at all times




  • Three to five years of management experience or related management experience preferred
  • Self-starter and action-oriented (self-directed)
  • Ability to successfully manage multiple tasks in a fast-paced environment
  • Excellent interpersonal and relationship building skills
  • Must be able to function well and promote a team environment
  • Excellent oral and written communication skills required
  • Knowledge of Microsoft office: Word, excel, power point, PROS, SAP: TMS, Portal - Financial Acumen




Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

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