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Hub Control Room Manager

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Date: 18-Nov-2021

Location: Etobicoke, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.


Job Description

This position is responsible for managing the Control Room, to provide a seamless communication link from the Warehouse/Sort facility to Linehaul Control and Field Operations.



  • Develop and implement strategies with yard operations to ensure safe coordination of vehicles in and out of the yard
  • Supervise the day-to-day operations of the control room
  • Develop and implement policies and procedures for control room to function effectively and efficiently
  • Manage administration and operating standards including, budget planning, analyzing reports regarding control room productivity standards.
  • Oversee the service delivery of the control room to the Warehouse/Sort facility and field operations
  • Oversee the completion of timely ISO Audits within the control room
  • Manage escalations within the control room
  • Manage the execution of projects related to the control room
  • Responsible for achieving objectives as outlined in the operational scorecard.
  • Work with key stakeholders and drive continuous improvement within the control room
  • Provide direction, leadership, and coaching to teams


  • Post-secondary qualification in business
  • Minimum of 5 years’ experience in a supervisory and/or management role leading 10 to 13 employees
  • 5 years’ control room experience
  • Experience in a warehouse-type environment/sortation facility
  • Experience in an automated sortation facility
  • Experience training shunt drivers
  • Demonstrated safety leadership in a fast-paced warehouse -type environment
  • Experience communicating with all levels of business
  • Experience managing unionized and non-unionized employees
  • Experience in Project Management
  • Experience in Lean methodologies – Yellow and Green Belt Certification (an asset)





Location:                    563 - Ontario Hub  
Working Conditions: Warehouse Environment; Office Environment 

Reports to:                  Section Manager 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.


Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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