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Human Resources Business Partner

Date:  29 Jun 2024

Etobicoke, ON, CA, M9W 7C3

Posting Date:                                 
Posting Number:                          64651   

Work Location Type:                     
Job Code:                                      1374 
Location:                                       National Hub-Ontario  
Reports to:                                    Manager Human Resources 


It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.



It’s not a package. It’s a promise®

We are one of Canada’s largest courier and freight networks. With over 175 operations facilities, 100+ Purolator Shipping Centres and 1,200+ Authorized Shipping Agents across Canada and 30+ offices in the U.S., we are able to deliver more for our customers from coast to coast, every day.

The HR Business Partner role works with project stakeholders to identify requirements to achieve strategic goals through internal changes to organizational capabilities, including changes to policies, processes and information systems.


  • Partner with Operations clients to drive proactive employee and labour relations
  • Support the delivery and deployment of HR programs and processes and participate in coaching and guiding in functional and cross-functional initiatives (Performance Management, Compensation, Succession Planning, Engagement Survey and the Performance Review Cycle)
  • Provides guidance, direction and advice to the client regarding employment related issues including but not limited to the interpretation of the Collective Agreement and Company policies & procedures, attendance management, recruitment & selection strategy, performance management, terminations, strategic planning, and training & development
  • Promote a safe and healthy environment and support the management of WSIB, STD and LTD cases and return to work programs.
  • Anticipates barriers to success and facilitates proactive resolution that supports a performance driven culture.

Additional Responsibilities

  • Uses judgment supported by human resource acumen and practical experience to escalate matters as required.
  • Contributes to continuous improvements & best practices to influence human resources strategies;
  • Ensures that the interests of employees and company are considered in accordance with the Collective Agreement, HR policies and applicable government laws and regulations
  • Demonstrates and lives our Corporate Values in everyday decisions


  • Equivalent combination of education and employee relations experience and an achievement of CHRP designation or post graduate degree preferred;
  • 3-5 years progressive HR experience with demonstrated knowledge in the area of labour relations and client relation management


  • Must be strategic, have a good professional presence, and possess strong planning and organizational skills
  • Ability to interact with all levels of the organization with comprehensive consultative, partnering, facilitating, and influencing/negotiating skills
  • Strong integrity with ability to maintain confidentiality and manage highly sensitive information
  • Superior written and verbal communication skills
  • Solid computer skills; Microsoft Office suite required
  • Strong analytic skills and proven ability to problem-solve
  • Exceptional commitment to customer service with strong sense of urgency





Location:                    576 - NHO  
Working Conditions: Office Environment 

Posting Number:         64651 

Reports to:                  Manager Human Resources 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process. 

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs. 
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play. 



Job Segment: Information Systems, Technology

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