Operations Rep Central Unmarks

Date: 9 Jan 2026

Location:

Etobicoke, ON, CA, M8W 3C1

Work Location Type: Non-Union Clerical

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Central Unmarks Representative accurately enters detailed and descriptive information (manifests) for unmarked parcels into the Salesforce application to provide stakeholders with the ability to search and find lost freight.

Responsibilities

Process unmarked shipments into the Salesforce database
Update manifested items entered by our hubs / depots for Central Unmarks
Manifest sensitive documents (e.g., passports, court documents, high value items, jewelry, cell phones, precious metals, etc.)
Enter shipment information into InfoHub and Salesforce tracking system to recover original tracking numbers to ship packages to receivers
Process task requests from stakeholders (e.g. Search Salesforce database for lost items)
Create, print and attached shipping labels to reconciled shipments for processing
Match locator items accurately with the trace contents received from customers
Scan each item to designated location for future seamless retrieval
Must adhere to ALL company policies and procedures
Must have safe work habits
Sort and organize freight based on commodity, manufacturer, company
Palletize shipments on skids to process by LTL / Freight
Maintain a neat and tidy work environment
Track and trace unmarked packages through the Salesforce database search and CCT Track and Trace system
Scan all freight received from shipment resolution rooms (SRRs) nationally arriving at the CUS facility
Other duties as assigned

Qualifications

Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
Highly proficient keyboard skills (40 WPM)
Professional manner when dealing with Claims and Trace Specialists
Must be able to lift up to 70lbs
Must work effectively with a team
Must be versatile - able to work in a fast-paced environment, able to work with minimal supervision
Knowledge of RF scanners is an asset
Able to work in a warehouse environment
Knowledge of Track and Trace CCT is an asset
Process freight using the ESS / ESO system
Good record keeping skills an asset
Knowledge of Microsoft Suite an asset
The ability to Prioritize is an asset

POSTING DETAILS
Location: 578 - Unmarks
Working Conditions: Warehouse Environment

Reports to: Manager Central Unmarks
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.