Ops Support Rep International Gateway

Date: 27 Oct 2025

Location:

Etobicoke, ON, CA, M9W 7C3

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

POSTING DETAILS

Posting Date:
Hours of Work: Monday to Friday 7:30 - 11:30pm (20 hours per week)
Job Code:                             1222
Location:                               576 - NHO
Bargaining Unit:                 No
Reports to:                          Manager Section Hub

Description

The Support Representative, US & International Gateway, provides US/International service options to our customers by scanning, verifying shipper/receiver address, shipment contents, service (Air, Ground, Saturday, Dangerous Goods) and Dollar Value.

Responsibilities

Process US/ International Shipments through UPS Connect System
Take information from package/label, verify information, and input into the Connect System
Verify shipment paperwork/ label, contents, county of origin, service, etc.
Print/scan/photocopy involvices and documents

Additional Responsibilities

Accurate capture of shipments
Accurate capture of weights
Accurate capture of dimensions
Ensures all parcels have necessary paperwork
Emails
Scanning
Other duties (as assigned)

Qualifications

Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
Team Player
PC literate
Data entry skills (50-60 wpm)
Data entry testing required
Excellent organizational skills - ability to prioritize work and meet tight deadlines
Excellent interpersonal skills
Able to work independently

Experience

6 months experience in clerical/office environment type role

Skills

Operations Management

Shipping and Receiving Operations

Location: 576 - NHO
Working Conditions: Warehouse Environment; Retail Center Environment

Salary Grade: Grade 3

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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.