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Retail Store Supervisor / Superviseur(e), centre d'expédition

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Date: 12-Jan-2022

Location: Etobicoke, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.


Job Description

Manage the day to day clerical operation

  • Maintain staffing schedules and levels to align with volumes and work flows
  • Responsible for hiring, training and talent development of their employees 
  • Complete terminal/store audits to ensure compliance; service, scanning and procedures are accurately focused towards the customer experience
  • Ensure employees have necessary tools, resources, supplies and technologies to be effective in their role
  • Responsible to ensure National store standards are being met locally
  • Manage customer experience, handle customer service inquiries in real time as needed, including complaint and follow-up
  • Administrative duties as assigned, i.e. ordering supplies, time management
  • Liaise with various departments and levels of Management
  • Maintain confidentiality and professionalism at all times



  • Three to five years Purolator experience or related Management experience preferred
  • Self-starter and action oriented (Self-directed)
  • Ability to successfully manage multiple tasks in a fast paced environment
  • Excellent interpersonal and relationship building skills
  • Must be able to function well and promote a team environment
  • Excellent oral and written communication skills required
  • Knowledge of Microsoft office:  Word, excel, power point, PROS, SAP TMS, Portal-Financial acumen





Location:                    012 - Metro West  
Working Conditions: Retail Center Environment; Office Environment; Warehouse Environment 

Reports to:                  Divisional Retail Manager 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.


Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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