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SR Human Resources Business Partner

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Date: 04-Aug-2022

Location: Etobicoke, ON, CA

Company: Purolator

Workplace Environment:       Onsite 


This role can sit in the following cities:    Etobicoke                                 


Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.


Job Description

It’s not a package. It’s a promise®

We are one of Canada’s largest courier and freight networks. With over 175 operations facilities, 100+ Purolator Shipping Centres and 1,200+ Authorized Shipping Agents across Canada and 30+ offices in the U.S., we are able to deliver more for our customers from coast to coast, every day.
The role:

Reporting to the Senior Human Resources Manager for Ontario, the Senior HR Business Partner is responsible for driving our people and culture strategies for the assigned client group and key stakeholders. This role will lead a dedicated team of HR professionals, while strategically partnering with Operational Leaders on HR priorities linked to operational plans. The ideal person, will champion change, be passionate about growing & developing talent, and be a resilient self-starter in a fast-paced growing environment.

The Senior HR Business Partner will:



  • Be a People and Culture champion: emphasizing efforts to build effective teams, while driving a culture of excellence aligned to Purolator’s core values and guiding principles.
  • Enhance our talent through the overseeing of programs in areas of flexible staffing, workforce and succession planning, performance management, and attendance management. Responsible for coaching strong and diverse leaders that champion change, while leading engagement and recognition. Coach and mentor direct reports according to career desires and ambitions.
  • Increase our talent population through creative recruitment approaches and partnering with talent partners to be able to achieve hiring requirements during critical operational peak periods.
  • Be Self Driven: build and maintain a high-performing HR team by holding self and team members accountable to performance goals, standards, and execution on agreed-upon expectations.
  • Drive proactive positive labor relations, and provide leadership and guidance on contract interpretation, grievances, and arbitration preparation/participation.
  • Be able to use data-driven insights to design and implement appropriate people strategies to improve our business challenges within the region (i.e. hiring in challenging markets, reducing turnover)
  • Be customer-focused: Manage the effective and efficient resolution of all employee issues and ensure all work efforts aim at providing outstanding employee experiences within the respective terminals.
  • Facilitate Risk Mitigation and Safety: Implement appropriate controls to safeguard our people and mitigate risks within respective terminals. Champion health and safety initiatives for the terminal.
  • Continuously improve by championing and leveraging technology and a continuous improvement mindset to be able to maximize results.

    To be successful, you should have:
  • 7+ years, with 3+ years of that in a leadership position, managing ~3+ HR professionals with a track record of success in a unionized environment. Experience in the eCommerce industry is an asset.
  • The ability to lead and manage a positive work environment. You’ll need to be able to lead and coach your team and business partners to adapt to change, while also thinking critically and creatively to find answers to problems.
  • Senior HR Business Partners are comfortable with a high degree of ambiguity, able to think outside the box, and able to analyze our people climate and find answers that are most suitable to the environment.
  • Other important things: Post-secondary qualifications in Human Resources, and a great sense of humor!







Location:                    Purolator NHO (National Hub Ontario) located at 325 Humber College Blvd., Etobicoke 
Working Conditions: Office Environment; Warehouse Environment 

Reports to:                  Senior Manager, Human Resources 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.