Technologist Operations

Date: 8 Aug 2025

Location:

Etobicoke, ON, CA, M9W 7C3

Work Location Type: Professional

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Under the direction of the Manager, Operations Systems, this position focuses on automation solutions for operations in Purolator Hubs and Terminals.

Responsibilities

Duties involved to achieve these goals include but are not limited to:

Adheres to safety standards
Ensures the availability of the high-level control system and SCADA
Supports operations and provides recommendations for improving the overall performance
Performs day-to-day on-site IT/Network maintenance activities
Deploys new updates for various systems and rollback in case needed
Monitors the hosts, VMs, NMS, and NAS performance and reports any abnormalities
Troubleshoots communication issues from end to end
Recommends any additional network security measures
Changes plans in the backup & restore software
Upgrades the firmware for the controllers, label printers, and handheld scanners whenever required
Raises service requests to the vendors when needed
Controls software and hardware versions
Completes the PM plan for the vision and weight tunnels, label printers, and handheld scanners on schedule
Performs corrective maintenance actions to reduce the downtime
Creates root cause analysis reports for the issues found on site
Studies sort plans and reports issues/modifications/enhancements required
Creates and executes comprehensive test plans, reports, and tracks issues through to resolution
Manages the spare parts inventory
Working in rotational shifts

Qualifications

Successful candidates will have the following experience:

Post-secondary education. University or college degree in computer science/electronics engineering
At least 2 years experience working in a related field
Certification in Comptia Network+/CCNA is considered an asset
Familiarity with the following technologies would be an asset:

- SCADA
- HPE Server Hardware
- Microsoft Server Operating System
- Hyper-V Architectures
- Ethernet/Wireless Networks
- Optical Character Recognition System
- Oracle Database (19c)
- Oracle WebLogic Administration
- Veeam Backup and Restore
- Power BI
- Label Printers
- Handheld Scanners
- UPS

Experience in instrumentation, automation, and process control networks
Experience within the courier/transportation industry is considered an asset
Experience with leading/managing projects
Excellent time management and communication skills
Excellent negotiation skills, analytical problem solving, and root cause analysis skills

POSTING DETAILS
Location: 576 - NHO
Working Conditions: Office Environment

Reports to: Manager Systems Operations
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.