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Shipment Resolution Support Representative - Port Kells

Date:  18-Nov-2022
Location: 

Langley, BC, CA

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.

 

Workplace Environment:Onsite
Location: Port Kells
Working Hours: Shifts will vary: Mon-Sat: 7:00-15:00 (30 hrs/week)
Pay Rate: $18.96
Key Responsibilities:

  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Processing damages, retapes and completion of documents
  • Tracing shipments for customers
  • Other duties (as assigned)

    Qualifications

  • Team Player
  • PC literate
  • Excellent organizational skills – ability to prioritize work and meet tight deadlines
  • Excellent interpersonal skills
  • Able to work independently
  • Must be able to lift 70lbs
  • Self motivated, enthusiastic, energetic, well groomed
  • Excellent communication skills both written and verbal
  • High level of attention to detail
  • Able to work within strict time deadlines
  • Able to work in a fast paced and demanding environment

Schedule: 30 hrs/ wk. Shifts will vary: Mon-Sat: 7:00-15:00


Job Segment: Clerical, Customer Service, Administrative

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