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Billing Completion Representative II / Représentant(e) production facturation II

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Date: 18-Feb-2021

Location: Mississauga, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

 

Job Description

This position is responsible for supporting the Billing Department by ensuring accurate quoting, rating, audit and invoice processing, account set up and customer & vendor profile maintenance. Billing Completion Representative will be responsible and accountable for following:

 

Responsibilities:

 

  • Audit and rate LTL and Logistics shipments to ensure the invoice completeness and accuracy
  • Process invoice adjustments
  • Investigate payment disputes
  • Track and follow-up on customer issues to ensure proper action plans are implemented
  • Reconcile Interline and Agent P&D Cost
  • Maintain & enter price into the system
  • Data entry for LTL and Logistics shipments
  • Handle Sales and customer enquiries concerning rates, invoices
  • Liaise with various internal and external partners/customers and levels of management
  • Logistics billing
  • Special projects and assignments as required by Mgmt
  • Other duties as assigned

 

Qualifications:

 

  • 2-3 years experience in Billing/Rating/Accounting/Pricing or equivalent educational background
  • Experience in dispute resolution, entering debits and credits
  • Knowledge of LTL industry is an asset
  • Experience with various operating systems (CLI a definite asset)
  • Proficiency in MS Office software (Excel. Access, PowerPoint, Outlook, Word)
  • Team player who can work also independently in a fast paced environment
  • Excellent communications skills, both written and verbal
  • Previous customer service experience and excellent telephone manner
  • Strong analytical and mathematical skills
  • Strong organizational skills with ability to multi-task, prioritize and meet tight deadlines

 

 

 

 

POSTING DETAILS
Location:                    530 - Corporate  
Working Conditions: Office Environment 

Reports to:                  Billing Supervisor 
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.



We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to www.purolator.com.



At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.


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