Collection Representative

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Date: 04-Dec-2018

Location: Mississauga, ON, CA

Company: Purolator

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? Here is another exciting opportunity for you to help us deliver on our customers’ promises 


Job Description

  • Handle all incoming calls for assigned collection queries
  • Assist customers with invoice queries and resolve issues
  • Liaise between Customer, Sales and Accounts Receivable
  • Collection of all past due accounts
  • Call customers to obtain payment/enforce Purolator's terms
  • Update collection system with pertinent information
  • Conduct periodic customer visits to establish customer relations


  • Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
  • Minimum 3 years' customer service and/or related experience in a computerized Accounts Receivable and/or Collection system environment
  • Keen problem solving skills
  • Excellent interpersonal skills with the ability to work in a team environment
  • Excellent telephone skills
  • Strong customer service skills
  • Knowledge of PCL billing, contracts, claims, debt/credit





    Location:                    530 - Corporate  
    Working Conditions: Office Environment 

    Reports to:   Collections Supervisor

    Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

    We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

    At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

    Job Segment: Accounts Receivable, Customer Service Representative, Collections, Change Management, Finance, Customer Service, Management

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