Share this Job

Engineer Enterprise Returns

Apply now »

Date: 11-May-2022

Location: Mississauga, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?


Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.


Job Description

Manager, Operations Returns


Reporting to the Senior Manager, Strategic Partner Services, this role will be responsible for the following:

  • Facilitation of cross-functional activities with multi-level team members
  • Project leadership to optimize the flow of returns shipments through the network
  • Ensure process standards are in place and in compliance
  • Account Management as a liaison to field operations – actively support the operational planning for the top 5 returns customers
  • Support the onboarding of any new Returns customers and/or services
  • Design and issuance of monthly KPI dashboard
  • Identifying and driving the implementation of short-term to medium-term initiatives to improve quality of service, productivity, cost, and work environment (safety)
  • Evaluating and presenting recommendations for medium-term to long-term capital-intensive projects
  • Assisting with Peak Capacity planning
  • Other duties as assigned



  • As a Life Long Learner 2 years’ experience in an engineering, project management and/or logistics position in a continuous improvement capacity
  • University Engineering Degree (industrial or manufacturing preferred)
  • Lean or Lean Six Sigma certification desired
  • Proven track record of a life long learner
  • Exceptional problem-solving skills
  • Prior Courier / Logistics industry experience would be an asset
  • Strong competency with Microsoft Office tool suite, above average skillset in Excel and PowerPoint
  • Demonstrated ability to successfully work with autonomy
  • Successfully able to implement change and enhance a team-based culture within a unionized environment
  • Demonstrated exceptional interpersonal skills
  • Strong written and oral communication skills with an ability to work effectively at all levels of the organization
  • Demonstrated strong project and time management skills with the ability to prioritize competing projects






Location:                    Anywhere in Canada
Working Conditions: Office Environment 

Reports to:                  Senior Manager Strategic Partner Services 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.


Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Job Segment: Manufacturing Engineer, Engineer, Lean Six Sigma, Project Manager, Engineering, Management, Technology, Customer Service