Manager Air Network Product & Performance

Date: 12 Jun 2026

Location:

Mississauga, ON, CA, L5N 0E1

Work Location Type: Management

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Air Network Product & Performance is responsible for driving performance, planning, and product enablement across the air network. This role will lead the performance framework across air carriers, improves network visibility and reliability, and leverage forecasting and planning models to support network decisions, enabling consistent execution and continuous improvement across the network.

Responsibilities

Network Performance & Carrier Management

Establish and manage performance frameworks across air carriers (service, cost, reliability)
Drive active performance management, including KPI tracking, root cause analysis, and corrective actions
Support structured carrier engagement with fact-based insights (capacity, performance, cost drivers)
Improve visibility and accountability across the network

Planning, Forecasting & Decision Support

Develop robust forecasting and planning models to support network and capacity decisions
Analyze volume flows, trade lanes, and cost/service trade-offs
Replace ad hoc or “napkin math” approaches with structured, repeatable analysis
Support evaluation of new opportunities alongside Solutions and Commercial teams

Product Enablement (Air Freight, Courier, SHS)

Support scalable development of, Air Freight, Express Courier, Non-Standard Courier (SHS: oversize, special handling, supply chain solutions)
Translate commercial opportunities into operationally viable service models
Define parameters, constraints, and requirements to enable consistent execution
Work closely with Sales and Implementation teams to operationalize offerings

Process, Governance & Continuous Improvement

Establish structured approaches to:

Network planning and evaluation
Product rollout and implementation
Performance management and reporting

Build tools, templates, and governance routines to drive consistency
Apply continuous improvement and quality management discipline across the air network

Program & Cross-Functional Delivery

Lead or support cross-functional initiatives (network changes, new services, product launches)
Coordinate across Operations, Commercial, IT, and partners to ensure aligned execution
Provide disciplined program structure using PMI-based approaches

Qualifications

7-10 years of progressive experience in all or a combination of:

Air cargo / airline operations or network environment or
Freight forwarding / integrated logistics
Carrier or vendor performance management
Product and service development
Network planning, forecasting, or operational analysis

Strong analytical capability (, modeling, scenario analysis, Powerpoint)
Experience applying structured program and project management (PMI discipline)
Process-oriented mindset with focus on consistency, governance, and execution
Ability to translate commercial opportunities into operational reality
Strong cross-functional collaboration (Operations, Commercial, Implementation)
Clear, practical communicator

Skills

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: General Manager Air Freight
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.