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Payment Processing Agent / Préposé(e) au traitement des paiements

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Date: 17-Jul-2021

Location: Mississauga, ON, CA

Company: Purolator

Payment Processing Representative position reports into the Supervisor, Payment Processing




  • Enter & post high volume of daily cash receipts to credit or debit customer accounts
  • Process credit card payments via Billing Center & Moneris.
  • Downloads electronic remittance advices from Billing center, Bank, EDI and customer’s portal
  • Contact customers either by phone call or email to identify payments in case not specified and coordinate with internal departments for missing EFT backup
  • Audit CHQ and provide payment details to vendor for quick payment application
  • Process approved adjustments such as credit, debit & write offs
  • Clean up assigned clearing accounts & process cash transfer
  • Manage return and rejected CHQ & EFT
  • Enter data & upload it in SAP for all  paper work that received from different internal customers using various software (Jscape, SAP, OBPP, Moneris, Trakk Site Data entry & Salesforce)
  • Data entry to ensure accurate billing for cash using SAP to bill customer & upload customer’s portal with invoices as required
  • Addressing, research investigate and resolve misapplied, duplicates & un-posted payments and process cash transfer or request refund if needed
  • Reply to customer regarding to OBPP inquires and any other inquires
  • Receive mail, sort, match and data enter various paper work.
  • Cross train & provide backup coverage during busy periods, vacations, and unexpected employee absences also assist as needed in month end and year end closing process
  • Other duties and special projects as assigned


Job Requirements:


  • Minimum of 4 years’ experience in cash applications within a large company required & strong knowledge of cash application process
  • SAP system experience strongly desired & ability to learn multiple software applications
  • Advanced understanding of Excel spreadsheets, v-look up, pivot table etc. & proficient with Microsoft Office tools including Word & Outlook
  • Great analytical, strong problem solving, investigative skills in finding root causes and offering resolutions
  • Ability to manage and prioritize multiple tasks with strong  attention to detail in a high volume transactional environment
  • Strong organizational, communication and time management skills are critical
  • Bilingualism (French/English) would be an asset

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