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Learning and Development Analyst (Reporting & Analytics)

Date:  24-Nov-2022

Mississauga, ON, CA

Work Location Type:  Hybrid


Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.

Workplace Environment:       Hybrid 


This role can sit in the following cities:    Mississauga                         

Job Description


This role is focussed on measuring efficiency, effectiveness, outcomes and return on investment (ROI) for training and learning at Purolator. Reporting to the Manager, L&D Organizational Excellence, the L&D Analyst will help us carry out our mission to create impactful learning experiences by measuring the results of our learning efforts. This will enable us to continuously improve and make data-driven decisions – contributing to our goal of providing world-class learning experiences for Purolator employees. You will use data and analytics to tell L&D’s story and contribute to the learning and analytics strategy that supports the overall business strategy. Using facts and evidence you will show impact, inform decisions, answer questions and reveal insights through reporting. The L&D Analyst will also conduct proactive research on emerging trends to foster and influence best in class training solutions.



  • Design, maintain and deliver advanced L&D data reports and analytics to support continuous improvement, strategic planning, and decision-making processes
  • Organizes and presents learning and operational metrics in a way that reinforces the impact and value of L&D programs with various stakeholders to support ROI
  • Produces KPI (Key Performance Indicators) metrics and reporting on program participation, compliance, and impact on Health & Safety (H&S)
  • Deliver analytics at scale: Dashboards, Reporting, Metrics/KPIs, Predictive Models and support testing and validation
  • Establish automated data collection mechanisms for KPIs
  • Critical skills assessments for frontline operations
  • Work with our Instructional Design and HR Systems teams to implement design standards for measuring and reporting on the impact of learning experiences
  • Conduct evaluations to identify areas of improvement
  • Continually research, identify, and apply industry best practices for the testing, measurement, and evaluation of learning
  • Assist with annual forecast and scheduling of training
  • Adhoc reporting as required
  • Help define a data governance structure, processes and standards related to reporting and measurement
  • Support major L&D project initiatives including but not limited to New Hire Onboarding, Training Within Industry (TWI), Forecasting, L&D Campaigns and Governance
  • Build and implement a mechanism or process standard to store L&D information
  • Support our Regional L&D Field teams


Ideal requirements

  • High proficiency in Excel
  • Learning Management System (LMS) administration or Learning Experience Platform administration experience
  • Adult education diploma, certificate, or degree an asset
  • Ability to simplify complex concepts into understandable terms
  • Strong analytical, evaluative and problem-solving abilities
  • Some experience and or understanding of Operations logistics, transportation and overall health and safety knowledge
  • Strong working knowledge of Lean Manufacturing principles an asset
  • Experience in project management and ability to influence change
  • The ability to work in Terminal, Retail centres, and at Head Office with required travel of 25% to these locations within Canada


Key Accountabilities

  • Data collection, data analysis and presentation of data
  • Innovation around data sources
  • Create and maintain dashboards and scorecards
  • Collaborate and work closely cross-functionally with business partners within, HR, Health & Safety, Operations and Leadership
  • Other responsibilities as required


Behavioural Competencies

  • Decision quality
  • Plans and aligns
  • Action-oriented
  • Persuades
  • Situational adaptability
  • Courage

Technical Competencies

  • High proficiency in excel
  • Adult learning Principles
  • Learning management systems (LMS)
  • Project management
  • Stakeholder management





Location:                    530 - Corporate  
Working Conditions: Office Environment 

Posting Number:         [[id]]

Reports to:                  Manager L&D Organizational Excellence 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



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