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Process Engineering Specialist II / Spécialiste ingénierie des processus II

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Date: 13-Jan-2021

Location: Mississauga, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?


Job Description


  • Responsible for mapping operational and support functions business processes utilizing IBM Blueworks Live business process modeller through SIPOC methodology.
  • Draw polygons using GIS software (ArcGIS) and integrate road network data.
  • Work directly with operations and support staff to gather requirements, develop specifications, document new and “as is” processes, procedures, work instructions and job aids.
  • Identify new approaches and solutions to business issues identified through analysis of processes
  • Subject matter expert for the design, modeling, execution, monitoring and optimization of first and last mile processes.
  • Lead cross functional group initiatives related to improving results and developing services with a focus on First and Last mile process and procedures.
  • Updating of approved procedures, Work instructions and Job aids into Purolator’s Documentation repository.
  • Engage Corporate Communication, deployment and change management in process refresh and transformation activities.
  • Involvement in UAT activities related to technology integration for First and Last mile.
  • Providing updates on project milestones and collaboration with cross functional groups in ensuring critical milestones are completed on time.
  • This role will be doing independent work while doing business process analysis, this role will also be providing recommendations based on his/her analysis.



  • Bachelor degree; BEng or Business preferred
  • Minimum of four years progressive experience in a similar role
  • In business process analysis and technical writing experience
  • Proficient knowledge and experience in Business Process Mapping and Technical writing
  • Experience in BPM methodologies and tools  ( IBM –System Architect)
  • Experience in next day and same day courier industry
  • Experience with GIS (Geographic Information Systems)
  • Strong experience analyzing business processes within a service-based industry
  • Strong analytical skills
  • Ability to communicate with  all levels of the business; must possess strong verbal and written skills
  • Facilitation of brainstorming and workout sessions
  • Ability to adapt and stretch capabilities and skills to meet business needs
  • Ability to multi-task, work under pressure, think analytically
  • Knowledge of portal technologies such as Microsoft SharePoint
  • Must have the ability to work a flexible schedule (24 hour operation/office or warehouse), Willingness to travel as necessary





Location:                    530 - Corporate  
Working Conditions: Office Environment; Warehouse Environment 

Reports to:                  Process and Performance Excellence Lead 

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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