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Representative Billing Completion II

Date:  02-Dec-2022
Location: 

Mississauga, ON, CA

Work Location Type:  Hybrid

This position is responsible for supporting the Billing Department by ensuring accurate quoting, rating, audit and invoice processing, account set up and customer & vendor profile maintenance. Billing Completion Representative will be responsible and accountable for following:

 

Responsibilities:

 

  • Audit and rate LTL and Logistics shipments to ensure the invoice completeness and accuracy
  • Process invoice adjustments
  • Investigate payment disputes
  • Track and follow-up on customer issues to ensure proper action plans are implemented
  • Reconcile Interline and Agent P&D Cost
  • Maintain & enter price into the system
  • Data entry for LTL and Logistics shipments
  • Handle Sales and customer enquiries concerning rates, invoices
  • Liaise with various internal and external partners/customers and levels of management
  • Logistics billing
  • Special projects and assignments as required by Management
  • Other duties as assigned

 

Qualifications:

 

  • 2-3 years experience in Billing/Rating/Accounting/Pricing or equivalent educational background
  • Experience in dispute resolution, entering debits and credits
  • Knowledge of LTL industry is an asset
  • Experience with various operating systems (CLI a definite asset)
  • Proficiency in MS Office software (Excel. Access, PowerPoint, Outlook, Word)
  • Team player who can work also independently in a fast paced environment
  • Excellent communications skills, both written and verbal
  • Previous customer service experience and excellent telephone manner
  • Strong analytical and mathematical skills
  • Strong organizational skills with ability to multi-task, prioritize and meet tight deadlines


Job Segment: Customer Service Representative, Data Entry, Accounts Receivable, Customer Service, Administrative, Finance

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