Senior Business Analyst, Finance Excellence

Description

The Senior Business Analyst, Finance Excellence will serve as a functional subject matter expert for all order to cash processes within SAP and legacy systems. They will be expected to provide input and recommendations to IT resources on functional system requirements and act as a validation and quality assurance professional across the different stages of the Testing lifecycle as it relates to all order to cash functions.

In addition, the Senior Business Analyst will be responsible for supporting all order to cash functions including Contracts & Account Maintenance, Billing, and Accounts Receivable in ensuring complete analytical and testing coverage of all system implementations that impact all lines of business. They will be required to support stabilization activities and issue resolution as well as be the Subject Matter Expert across Contracts & Account Maintenance, Billing, and Accounts Receivable. This is an expanding role that encompasses a broader scope of responsibilities supporting all functions within the Finance space and will be cross functional in nature. This role will be expected to provide independent, objective oversight of the Order to Cash process, helping deliver key findings and recommendations to functional owners, along with identifying areas of opportunity for enhancements that continuously drive process and systematic improvements.

Responsibilities

• Supports long-term ERP Roadmap aimed at transforming our business processes across all Order to Cash functions including Contracts & Account Maintenance, Billing, and Accounts Receivable

• Assist with the completion of detailed scope and business requirements

• Responsible for all testing activities across all Order to Cash functions including:

• Develop business requirements
• Review and understand all functional requirement documents
• Understand testing scope, develop test scripts, prioritize testing activities
• Execute all test scripts and documents required (UAT)
• Report defects, define severity and priority of defects
• Carry out regression testing every time changes are made to code to fix defects

• Provide incident management support to Order to Cash functions

• Challenge and review processes regularly to implement adequate controls, identify gaps and suggest areas for process improvements

• Create materials in collaboration with L&D team, facilitate training workshops for all new ERP system functionality as it relates to Contracts & Account Maintenance, Billing, and Accounts Receivable

• Work with team members to help identify areas for technical skill development
• Provide leadership and guidance in the Lean and Continuous Improvement transformation
• Facilitates continuous improvement project teams to improve processes and give support to areas within finance
• Review rating errors and manage error handling processes

Education

• Equivalent to University Graduation in General Courses – Business Administration or Accounting
• Recognized diploma or Certification related to Business/System Analytics or Testing Analytics

Experience

Technical Knowledge Requirements:

• This position requires intimate knowledge of SAP S/4 HANA and Proficiency in Microsoft Excel & Outlook
• Ability to perform complex formulas in excel and create pivot tables. This role also requires knowledge in:

• Structuring of process and controls
• Developing monitoring criteria and systems
• Effective communication
• Detailed oriented 

Experience:

• Minimum of 3-5 years of experience working as a business analyst or similar type role
• Ability to multi-task and analyze data from multiple sources
• Resolve problems with minimal direction
• Initiate process improvement and alternative solutioning recommendations
• Previous experience testing on SAP S/4 HANA and BRIM, specifically Convergent Charging are considered an asset