Senior Manager, Loss Prevention

Date: 12 Sept 2025

Location:

Mississauga, ON, CA, L5N 0E1

Work Location Type: Management

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Senior Manager, National Asset Protection/Loss Prevention is responsible for the strategic oversight and operational execution of all asset protection, loss prevention, and risk mitigation programs across Purolator’s national network. This role focuses on safeguarding assets, packages, and reducing loss and damage claims by leading prevention initiatives, managing audit processes, and working closely with internal and external stakeholders to identify and address potential risks.

Responsibilities

Team Management:

Supporting a team of managers that provide national LP coverage.
Oversite of field LP programs.
Budget management for field team P&L.

Audits & Compliance:

Lead internal audits related to loss prevention, and policy and procedure adherence.
Report audit findings, risk gaps, and improvement recommendations to executive leadership.
Conduct customer packaging compliance and piece count audits

Risk Assessment & Security Controls

Conduct ongoing risk assessments at sorting hubs, and high-risk zones to identify vulnerabilities and implement measures to mitigate risks to physical and digital assets.
Collaborate with IT security for integration of cybersecurity risk assessments into LP strategies.
Oversee the maintenance, and optimization of CCTV systems, access control, alarms, and other physical security infrastructure.

Investigations & Incident Management

Oversee investigations related to theft, fraud, cargo loss, and policy breaches.
Ensure proper documentation, escalation, and resolution of incidents, working closely with HR, and Legal.

Data Analysis & Reporting

Leverage data analytics tools to identify loss patterns, emerging threats, and operational vulnerabilities.
Review high loss customer claims history, analysis reviews, reports and recommendations
Track KPIs related to shrink audit scores, and incident resolution times.

Qualifications and Requirements

Minimum 8 years of progressive experience in asset protection, loss prevention, or corporate security.
3+ years of supervisory/leadership experience
College education or equivalent is preferred
Recognized security accreditation (CPO, CSS, CPP, CISSP, PSP, PCI) is an asset
Experience in the courier /cargo /transport industry is an asset
Excellent communication skills (written and verbal)
Excellent problem solving and decision-making skills
Ability to coordinate a wide variety of duties and responsibilities and meet deadlines in a fast-paced environment
Proficient with Microsoft Suite
Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest
Previous experience with CCTV, access control, and security systems

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: Senior Director, Asset Protection
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.