Specialist - Dispatch and Mobility 1 year contract

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Date: 25-Jan-2019

Location: Mississauga, ON, CA

Company: Purolator

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? Here is another exciting opportunity for you to help us deliver on our customers’ promises 


Job Description

Under the direction of the Manager, Mobile Solutions, this position will assist the Business Solution Delivery team through participation and coordination of departmental and project activities.  Candidate should be proactive, resourceful, organized and detail oriented.  It’s imperative that the candidate be able to multitask and perform varied duties simultaneously on a daily basis


Duties involved to achieve these goals include but are not limited to:

  • Assist with the development and execution of test plans to ensure successful project implementation.
  • Monitor and manage tickets for mobility team, including triage tickets, and initial information gathering to ensure tickets are kept up to date and complete in a timely manner.
  • Facilitate problem escalations, by providing thorough identification, tracking, communication, monitoring, resolution and reporting.
  • Using critical thinking and statistical methods, analyze data and generate useful reports and outputs.
  • Perform requirements gathering and analysis with strength in formalizing users’ needs into a structured format.
  • Provide a broad array of administrative and coordination activities to support Business Solution Delivery rollout; including but not limited to: invoicing and purchase order creation, goods receipt
  • Organize internal meetings
  • Corresponds with customer, both internal and external
  • Work cross-functionally with teams throughout the IT and Business organization
  • Provide support where needed to the Business Solution Delivery team


Successful candidates will have the following experience:

  • Experience in one or more of the following; SAP PR1+PR3, HP Quality Center,
  • Experience in providing administrative support such as; expenditure initiation, requesting and purchase of parts and supplies, arranging meetings, preparing correspondence
  • Ability to manage multiple competing priorities
  • Post-secondary education. University or college degree in computer related studies is considered an asset
  • Experience within the courier/transportation industry is considered an asset
  • Understanding of, and passion for, technology and leading-edge technology solutions;
  • Strong interpersonal communication (written, oral and interpersonal), time management, report writing, analytical problem solving and organizational presentations;
  • Meticulous attention to details is a must
  • Analytical problem solving and root cause analysis skills.
  • Working knowledge of ITIL processes and tools;
  • Proficient in MS office, including; Word, Excel, PowerPoint, Project, Visio,
  • Other duties as assigned





Location:                    530 - Corporate  
Working Conditions: Office Environment; Warehouse Environment 

Reports to: Manager Mobile Solutions and Application Technology

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Job Segment: Transportation, ERP, Administrative Assistant, SAP, Operations, Technology, Administrative

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