Share this Job

Strategic Partners - Manager Continuous Improvement/Chef amélioration continue

Apply now »

Date: 22-Jun-2022

Location: Mississauga, ON, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.


Job Description

The Manager Strategic Partners will be responsible for influencing and supporting the strategic, operational direction of the Last Mile Service Providers (LMSP) program through cross-functional collaboration across the organization. Identifies and implements process improvements to support organizational targets for safety, quality, cost, and delivery.


The Last Mile Service Providers program supports over 180 partners who provide on demand courier services as required to support high demand periods. This program is critical to ensure a successful Peak season.



  • Design and lead projects to optimize the LMSP program. Report quarterly at the Executive Communications Meeting.
  • Responsible for orchestrating strategic decisions for the material, information, and key performance metric flow through the network.
  • Build an integrated, flexible transportation and delivery network through strategic partnerships.
  • Build overload capacity in the Purolator Network to enable to address high growth segments.
  • Prepare the LMSP network for Peak season via forecasts, operations planning and training.
  • Embrace innovation with the adoption of digital tools to empower business insights, enable visibility and make our operations even more reliable.
  • Much of the focus will be on the completion of projects and tactics to ensure the achievement of current and future year goals and objectives.
  • Design and publish a weekly report presenting KPIs and key activities. Present regular updates on the Better Everyday call.
  • Expert level command of Lean (e.g., Value Stream Mapping) and Six Sigma (e.g. Process Control Charts) tools.
  • Requires the awareness of the financial impacts from operational changes and reporting of KPIs (e.g., revenue, costs, and profit).
  • Support the expense, capital planning and budgeting process.
  • Proficiency with Microsoft 365 tools is essential (specifically Excel, PowerPoint)
  • Proficiency with Qlikview and BI is preferred
  • Leads and facilitates Lean initiatives such as Kaizen events and Lean process reviews. 
  • Coordinates with third party consultants where applicable. 


  • Bachelor’s degree in Process Engineering, and/or Business
  • Industry Operations experience is mandatory
  • Lean and/or Six Sigma certification is essential.
  • Operational experience implementing large scale, national initiatives.
  • Requires a full understanding of the end-to-end value stream and applies “systems thinking” to solution formulation.
  • Expert level command of Lean and Six Sigma tools along with knowledge of product and network processes is required.      
  • Experience leading Kaizen events focused on improving manufacturing production processes resulting in costs reduction
  • Must have thorough understanding of cycle time reduction, waste reduction, yield improvement, productivity and throughput improvement to make process improvement recommendations for change.
  • Excellent communication skills and prior experience influencing others in a culture that is unaccustomed to using Lean methodologies.





Location:                    530 - Corporate  
Working Conditions: Office Environment 

Reports to:                  Senior Manager, Strategic Partner Services 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



Job Segment: Lean Six Sigma, Six Sigma, Process Engineer, Business Process, Engineer, Management, Engineering