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Bilingual Learning & Development Consultant

Date:  18-May-2023

Montreal, QC, CA Vaudreuil-Dorion, QC, CA Sept-Iles, QC, CA Laval, QC, CA Lachine, QC, CA Quebec City, QC, CA Ville St. Pierre, QC, CA Mirabel, QC, CA Sorel, QC, CA Anjou, QC, CA Val D'Or, QC, CA Baie-Comeau, QC, CA Trois-Rivieres, QC, CA Mont-Laurier, QC, CA Saint-Laurent, QC, CA Dorval, QC, CA Boucherville, QC, CA Gatineau, QC, CA

Work Location Type:  360


Leading a team of L&D Operations Trainers, the L&D Consultant, will provide expertise, leadership, support and strategic guidance in the day-to-day operations and planning for Learning & Development of frontline employees, across the region. The role includes developing and implementing strategies to improve the employee experience in safety, quality and performance, in alignment with the Organizational & Learning and Development strategic plan and core values of Purolator.


Responsibilities include, but not limited to:

  • Ability to collaborate and influence with multiple levels of Operations leadership, from Directors to District Managers across Quebec.
  • Excellent People Manager leading teams from developing, coaching a team of Operations Trainers and Learning & Development Specialists to meet L&D Operational performance to their career growth.
  • Strong in deployment strategies of training and development initiatives, from new programs that require train the trainer, proactive compliance and ability to resourcefully plan for high volume events such as Peak new hire onboarding.
  • Act as a proactive L&D business partner with internal customers, Health & Safety, Human Resources and the Operations team by consistently seeking to make a positive impact on key performance indicators that measure the effectiveness of training and development initiatives and positively influence business results.
  • Adopting the principles of continuous improvement, provide leadership, direction and integration of the Learning & Development needs for current and future programs, advise on availability and appropriateness of training issues, courses, proactive in ensuring regulatory trainings are met and to compliance, and to provide guidance on Learning & Development opportunities for continued growth.
  • Oversees the integration and administration of Learning programs and services throughout the Region, to ensure consistent delivery; regularly monitors and evaluates program results.
  • Work directly with Regional Learning & Development Manager, Learning & Development Governance Program team and facility and department managers to implement Learning & Development standards and operating procedures.
  • Analyze and understand data to suggest improvements and enhancement of training processes.
  • Manages the administration and evaluates, develops, and provides enhancements guidance to the Learning Management System.
  • Recommends policies, procedures, and programs that meet field learning and development objectives.



  • Experience that shows steady progression in Learning & Development and Leading Teams for the last 5+ years in a manufacturing/production/distribution leadership role.
  • Adult Learning & Development diploma or, certificate or degree of three academic years, that demonstrates 5+ years’ ability applying adult learning practices in needs assessments, instructional design, delivery, and evaluative methods.
  • Bachelor’s degree or equivalent work experience.
  • Proven strengths in having difficult conversations, problem solving, issue-resolution, attention to detail, and ability to simultaneously manage multiple priorities in a fast-paced environment.
  • Proven ability to effectively influence all levels at Purolator from Senior Executives to frontline workers
  • Willing to address problems; assume ownership of issues and provide solutions.
  • 5+ years in People leadership, experience in developing, coaching, and delivering feedback related to performance
  • Proficiency in creating learning content and driving learning through Learning Management System.
  • Self-directed and self-motivated, demonstrating a high level of professionalism, ethics, confidence and a commitment to a team approach.
  • Must set personal ethical standards at a high level and interact with others at all levels within the organization in a manner that instills similar values
  • Evidence of ability to prioritize, manage and complete projects with tight deadlines.
  • Excellent verbal, written communication and presentation skills.
  • The ability to manage own schedule and work in Terminals, Depots and Retail centres, with required travel of 25% - 50% to locations within region and occasionally, other locations within Canada.
  • Valid driver’s licence


Behavioural Competencies

  • Building Trust
  • Decision quality
  • Plans and aligns
  • Action-oriented
  • Persuades & Influences
  • Situational adaptability
  • Courage


Technical Competencies

  • People Management
  • Problem Solving
  • Adult learning Principles
  • Learning management systems
  • Creative Thinking
  • Technical Capabilities
  • Computer Literacy
  • Data Management
  • Team Development
  • Business Acumen - Transportation and Logistics Management





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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



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