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Operations Support Representative / Agent(e) de soutien aux opérations

Date:  22-Sep-2022
Location: 

North Saanich, BC, CA

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

 

Location: North Saanich, BC

Hours of Work: 25hrs/week, hours may vary, flexibility required between the hours of 7am-7pm.

Wage: Starting $18.96/hr, $20.18/hr after 3 months. Top rate of $24.68/hr after 4 years.

Status: Permanent

 

Job Description

  • Data entry (spreadsheet, reports, etc.)
  • Will be responsible for performing a relief function in any classification for temporary fluctuations in volume, absenteeism, vacation coverage, temporary vacancies or emergencies.
  • Communicate directly with customers via email & phone
  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Maintain efficient clerical operations and implementation of policies and procedures;
  • Other duties as assigned

 

Qualifications

  • Data entry skills and experience
  • Knowledge of all operational policies and procedures
  • Excellent verbal and written communications
  • Must be able to lift 70lbs
  • Must be a team-player
  • Must exhibit strong customer service skills
  • Ability to correspond to employees and customers in a professional and business-like fashion


Job Segment: Data Entry, Clerical, Customer Service Representative, Administrative, Customer Service, Operations

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