Loss Prevention Manager Central

Date: 14 Jan 2026

Location:

North York, ON, CA, M3B 2S9

Work Location Type: Management

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Under the direction of the Divisional Manager, Security and Loss Prevention, The Manager Loss Prevention supports national account customers by providing loss prevention strategies to reduce loss and damage claims, conducts audits and provides reports to customers to identify areas of opportunity. This position also conducts trends of national damage and loss claims, and prevents and mitigates loss and damages through education, investigation and observation of shipment handling to both PCL employees and customers.

Responsibilities

Conduct Loss Prevention briefings at crew meetings
Conduct customer packaging compliance and piece count audits
Review High loss customer claims history, analysis reviews, reports and recommendations
Conduct investigations/interviews as required
Conduct Policy and Procedure compliance audits
Assess current security protocols and make recommendations
Investigate and report non-compliance issues

Additional Responsibilities

Education

Certified Protection Professional (CPP) or Professional Certified Investigator (PCI) certifications are an asset
Wicklander-Zulawski Non-confrontational interview certification

Experience

2 years cross functional management experience
2 years conducting theft and fraud investigations

Skills

Loss Prevention Programs

Loss/Theft Investigations

Security Auditing

Risk Assessment

Risk Management

POSTING DETAILS
Location: Retail - Hamilton
Working Conditions: Office Environment; Warehouse Environment

Reports to: Manager, Security & LP Divisional Central Region
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.