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Loss Prevention Assistant Manager

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Date: 16-Nov-2020

Location: Richmond, BC, CA

Company: Purolator

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?


Job Description

  • Under the direction of the Divisional Manager, Security and Loss Prevention, support national account customers by providing loss prevention strategies to reduce loss and damage claims, conduct audits and provide reports to customers to identify areas of opportunity.; trend National damage and loss claims, prevent and mitigate loss and damages through education, investigation and observation of shipment handling to both PCL employees and customersConduct Loss Prevention briefings at crew meetings
  • Conduct Customer Packaging Compliance and Piece count audits
  • High loss customer reviews claims history, analysis reviews, reports and recommendations
  • Conduct investigations/interviews as required
  • Conduct Policy and Procedure compliance audits
  • Assess current security protocols and make recommendations
  • Investigate and report non-compliance issues



  • Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
  • 2+ years progressive Loss Prevention and investigation experience
  • PCI or CPP certification preferred or in progress.
  • Sound knowledge of Company policies and procedures
  • Knowledge of investigative techniques and ability to use various loss prevention and security equipment.
  • Demonstrated ability to exercise sound judgement
  • Able to work well under pressure.
  • Independent self-starter, takes initiative and has proven problem solving abilities
  • Detail oriented, possessing strong analytical skills and the ability to work independently or collaboratively as part of a team
  • Strong organizational skills
  • Excellent communication skills (written and verbal)
  • Ability to coordinate a wide variety of duties and responsibilities and meet deadlines.
  • Proficient with Microsoft Office Applications


Location:                    541 - Richmond  
Working Conditions: Office Environment 

Reports to:                  Division Manager - WESTERN CANADA 

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Job Segment: Assistant Manager, Manager, Change Management, Management