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Operations Support Representative

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Date: 10-May-2022

Location: Richmond, BC, CA

Company: Purolator

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.


Location: Richmond, BC

Hours of Work: 30hrs/week, hours may vary, flexibility required

Wage: Starting $18.77/hr, $19.58/hr after 3 months. Top rate of $24.68/hr after 4 years.

Status: Permanent



Job Description


  • Data entry (spreadsheet, reports, etc.)
  • Will be responsible for performing a relief function in any classification for temporary fluctuations in volume, absenteeism, vacation coverage, temporary vacancies or emergencies.
  • Communicate directly with customers via email & phone
  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Maintain efficient clerical operations and implementation of policies and procedures;
  • Other duties as assigned




  • Data entry skills and experience
  • Knowledge of all operational policies and procedures
  • Excellent verbal and written communications
  • Must be able to lift 70lbs
  • Must be a team-player
  • Must exhibit strong customer service skills
  • Ability to correspond to employees and customers in a professional and business-like fashion

Job Segment: Clerical, Customer Service Representative, Data Entry, Operations, Administrative, Customer Service