Operations Support Representative

Date: 15 Oct 2024

Location:

Richmond, British Columbia, CA, V7B 1M5

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you too.

Description

Location: Richmond, BC

Shift: Monday to Friday, 6pm to 2am, with half hour unpaid break. 37.5 hours per week.

Pay-rate: $20.31/ hour + $1.05 pay equity, top-rate $28.05 (after 24 months)

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

Excel spreadsheet, data entry of outbound freight
Imaging BOL's and DR's
Updating GUI as required, creating manifests, other functions as required
Verification of carrier paperwork inbound against load sheets
Scanner control maintenance
Pulling detailed/quality service reports, manually entering proof of deliveries
Communication with LTL Freight drivers
FMR Data Entry
Verification of Scan reports against loaded outbound trailers, prior to load departure

Accurate documentation and communication of any LTL and OS&D freight

Loading scanning and logging resolution freight

Must be able to handle high volumes of incoming/outgoing resolution calls and emails

Check In/Check Out

Lifting up to 50lbs frequently, 70lbs occasionally

Other duties as assigned

Additional Responsibilities

Education

Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers

Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

Physical Efforts

Physical Efforts-Sitting

Physical Efforts-Walking

Physical Efforts-Visual strain

Mental Efforts

Mental Efforts-Concentration on precision work

Mental Efforts-Attention to Details Required

POSTING DETAILS
Location: 541 - Richmond
Working Conditions: Warehouse Environment; Office Environment

Posting Number: R24-069

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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.