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Shipment Resolution Support Representative / Agent(e) à la résolution d'expédition

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Date: 15-Jun-2022

Location: Richmond, BC, CA

Company: Purolator

  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Processing damages, retapes and completion of documents
  • Tracing shipments for customers
  • Other duties (as assigned)

    Qualifications

  • Team Player
  • PC literate
  • Excellent organizational skills – ability to prioritize work and meet tight deadlines
  • Excellent interpersonal skills
  • Able to work independently
  • Must be able to lift 70lbs
  • Self motivated, enthusiastic, energetic, well groomed
  • Excellent communication skills both written and verbal
  • High level of attention to detail
  • Able to work within strict time deadlines
  • Able to work in a fast paced and demanding environment


    Job Segment: Clerical, Administrative, Customer Service