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Shipment Resolution Support Representative / Agent(e) à la résolution d'expédition
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Date: 15-Jun-2022
Location:
Richmond, BC, CA
Company:
Purolator
Working on various programs on computer
Resolution of problem shipments, returns
Dealing with customers/contact centers via phone
Scanning/sorting/moving freight in and around the department
Assisting the retail staff and other clerical staff when required
Processing damages, retapes and completion of documents
Tracing shipments for customers
Other duties (as assigned)
Qualifications
Team Player
PC literate
Excellent organizational skills – ability to prioritize work and meet tight deadlines
Excellent interpersonal skills
Able to work independently
Must be able to lift 70lbs
Self motivated, enthusiastic, energetic, well groomed
Excellent communication skills both written and verbal
High level of attention to detail
Able to work within strict time deadlines
Able to work in a fast paced and demanding environment
Job Segment:
Clerical, Administrative, Customer Service