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SuccessFactors|Employee Central & Workforce Software Specialist

Date:  18-Jan-2023

Toronto, ON, CA


Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. If you have questions, please feel free to ask during your interview.

Workplace Environment:        


This role can sit in the following cities:    Toronto                         

Job Description

HRIS Specialist

This permanent full-time position is an exceptional opportunity for a client focused, analytical thinker who has  a passion and acumen for learning new technology and staying up to date on system changes. The Specialist is primarily accountable for the analysis and documentation of business processes, business requirements documentation, training manual documentation along with configuration of SAP SuccessFactors Employee Central and Workforce Software. You will be the lead on translating business requests into formal business requirements for configuration and will be responsible to ensure our systems are properly configured in accordance with legislation, collective agreements, internal polices and/or best practice.

Key Responsibilities

  • Have a comprehensive understanding of how compensation, benefits, payroll, recruitment, onboarding and scheduling interrelate
  • Support incident/escalation processes to minimize system outage time
  • Participate in the systems implementation process by reviewing business requirements and processes
  • Developing test strategies and test cases, performing unit testing, and completing conversion activities
  • Provide critical business insights and thought leadership
  • Build strong relationships across the HR community and represent HR Operations at meetings both internally and externally with vendor partners
  • Administer system release testing, execute, and validate testing plans and user acceptance, ensure data integrity and system functionality; and provide technical HRIS support
  • Participate in Employee Central and Workforce Software system testing
  • Gathering business requirements to support ongoing system changes post-implementation
  • Development of training materials and delivery of end user training
  • Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms


  • Bachelor’s degree in Computer Science, Business Management or similar.
  • Time and Pay experience in a unionized environment
  • Use of IT tools such as JIRA and ServiceNow would be an asset
  • Excel – advanced level skills (Lookup Functions, Pivot Tables, advanced charting & Macros)
  • Microsoft Visio or similar process mapping tools
  • Intermediate knowledge of Human Resources: processes, principles, and practices
  • Experience implementing and/or upgrading an HR system (full lifecycle from requirements gathering to post-implementation support).
  • Ability to analyze data and apply critical thinking to resolve issues and suggest solutions and improvements
  • Experience investigating, analyzing, testing, and implementing system applications
  • Strong planning and organization skills
  • Ability to work well within a team and in isolation
  • Ability to work within tight timelines with competing priorities

Preferred Working Location

  • GTA region or Ottawa preferred
  • Hybrid working model





Location:                    530 - Corporate  
Working Conditions: Office Environment 

Posting Number:         [[id]]

Reports to:                  HR Systems Manager 

We are aware of a fraudulent website that appears to mimic the Purolator careers page. Official job postings from Purolator are shared on or Please ensure any job applications are made directly on these websites. Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills.  To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



Job Segment: Testing, Payroll, Information Systems, Computer Science, ERP, Technology, Finance

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