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Human Resources Manager

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Date: 04-Dec-2021

Location: North York, ON, CA

Company: Purolator

Human Resources Manager

Organization: Purolator, Location: Greater Toronto Area

Working Conditions: Warehouse Environment


It’s not a package. It’s a promise®
We are one of Canada’s largest courier and freight networks. With over 175 operations facilities, 100+ Purolator Shipping Centres and 1,200+ Authorized Shipping Agents across Canada and 30+ offices in the U.S., we are able to deliver more for our customers from coast to coast, every day. 


Open up to the possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?


The role:

Reporting to the Senior Human Resources Manager for Ontario, the Human Resources Manager is responsible for driving our people and culture strategies in the Greater Toronto Area region. This role will lead a dedicated team of HR professionals, while strategically partnering with District Managers on HR priorities linked to operational plans. The ideal person, will champion change, be passionate about growing & developing talent, and be a resilient self-starter in a fast paced growing environment.


The Human Resources Manager will: 

  • Be a People and Culture champion: emphasizing efforts to build effective teams, while driving a culture of excellence aligned to Purolator’s core values and guiding principles.
  • Enhance our talent through the overseeing of programs in areas of flexible staffing, workforce and succession planning, performance management, and attendance management. Responsible for coaching strong and diverse leaders that champion change, while leading engagement and recognition. Coach and mentor direct reports according to career desires and ambitions.
  • Increase our talent population through creative recruitment approaches and partnering with talent partners to be able to achieve hiring requirements during critical operational peak periods.
  • Be Self Driven: build and maintain a high performing HR team by holding self and team members accountable to performance goals, standards, and execution on agreed-upon expectations.
  • Drive proactive positive labour relations, and provide leadership and guidance on contract interpretation, grievances and arbitration preparation / participation.
  • Be able to use data driven insights to design and implement appropriate people strategies to improve our business challenges within the region (i.e. hiring in challenging markets, reducing turnover)
  • Be customer focused: Manage the effective and efficient resolution of all employee issues and ensure all work efforts aim at providing outstanding employee experiences within the respective terminals.
  • Facilitate Risk Mitigation and Safety: Implement appropriate controls to safeguard our people and mitigate risks within respective terminals. Champion health and safety initiatives for the terminal.
  • Continuously improve by championing and leveraging technology and a continuous improvement mindset to be able to maximize results.


To be successful, you should have:

  • 7+ years, with 3+ years of that in a leadership position managing ~3+ HR professionals with a track record of success in a unionized environment. Experience in an ecommerce industry is an asset.
  • The ability to lead and manage a positive work environment. You’ll need to be able to lead and coach your team and business partners to adapt to change, while also thinking critically and creatively to find answers to problems.
  • Human Resource Managers are comfortable with a high degree of ambiguity, able to think outside the box, and able to analyze our people climate and find answers that are most suitable to the environment.
  • Other important things: Post-secondary qualifications in Human Resources, and a great sense of humour!


Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.


Purolator’s people and culture

It started in 1960 with two employees – today Purolator employs 13,000+ employees in Canada and over 200 in the U.S. Our employees go the extra mile because they are inspired and empowered to contribute innovative ideas and solutions that impacts customer and community. 

We hire like-minded employees who are driven, passionate and committed. They belong to a winning team! Trust and teamwork are the secret to our success. We support each other, have fun, and win together.


At Purolator we excel because we believe in possibilities and we are challenged to reach our full potential. We are empowered each and every day to help move the business forward.


You will find more here:  Purolator Life



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